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Question: If I have someone’s IP, is there a way to check how often they visit my site?
.. by using “Google Analytics” or such? 
Answer:
Answer by Palladini
I have no idea where you host your site, but do you not have a control panel you can get to? On CP there is usually a way to check site stats, irregardless of how many sites are on your server. I use Voda Host and they have a wonderful CP awasts to use to check who has visited and how many times they did visit.
Question: google chrome download site is partially blocked in my country, what can I do?
Hi
I am unable to download and install google chrome in my country (Turkmenistan). I think ‘Google analytics” and some specific services are blocked. I’m able to access the google.com/chrome site itself no problem. When I click download I can get to a part where 500KB file download is initiated and from then connection can’t be established between me and Google.
How can I bypass this? I know I can download beta version of google from download sites like filehippo.com but I couldn’t figure out how to download the latest stable version.
Answer:
Answer by MaaH
Maybe this will help
http://googlesystem.blogspot.com/2009/03/standalone-offline-installer-for-google.html
Learn to improve your site for better
By right now, most companies have a website. But most companies probably aren’t making essentially the most of the item. If your organization is usual, then, you most likely see your internet site as an excellent profit center–a tributary involving additional profits that necessitates relatively reduced upkeep.
So find out how to make sure your webblog is a lot more than merely satisfactory? That might be tricky. Different site strategies usually are right for different types of companies, and a ton of buzzed-about programs are of dubious valuation. The nice thing is that you don’t have to be a new technologist for making smart judgements. But you are doing have to ask the ideal questions, including:
Is my site around snuff?
Plenty associated with clues can be found in a typical Web analytics article, if you are aware of where to take a look. Broadly, analytics is often a category involving software that allows companies to keep track of where users come via and what they are doing on an affiliate site. The files should enable you to decide how to organize your website and will let you identify search-term adverts that will probably lead to help sales.
Pay attention to the site’s “bounce rate”–the number of prospects who leave your blog without hitting even one page much deeper into the item. This calculate varies by way of company, but a top or climbing bounce rate is often a sure sign that the homepage is boring as well as off-putting.
“Geotargeting” information may also be useful. It teaches you where on the earth (or inside a given state) your own customers are based on. You may use analytics to see how most people bail out through the sales course of action at every stage (after reading a product or service description, once you ask them for credit card information, and many others. ).
Where can i go regarding ideas?
The first task is to arrive at competitors’ websites and observe what they’re doing in different ways from anyone. Then examine know the number of visitors they get yourself a month along with who people visitors are usually. Compete. com, Quantcast. com, in addition to Alexa. com give free information on thousands of sites, including may be visitors, as much time they devote to a site, and primary demographic tips. These facts are resulting a trial of People who be in accordance be tracked, so these are far through perfect. But they give you a sense of fundamental trends: Is the rival’s targeted visitors trending up or straight down? Did that improve any time that web page added the video segment? And can that compare towards the traffic bump you’ve got from your own past very few blog listings?
Who really should be the boss of my website?
In an ideal world, you would know who was visiting your website, obtain individuals visitors’ get in touch with information, and have a salesperson stick to up. It’s not yet probable today, but there are numerous of innovative services built to help a tiny company convert its pitch. For instance, Pardot, a good Atlanta-based firm, collects files about webpage visitors from the form these people complete and from other click habits. It then cross-references visitors’ IP addresses resistant to the American Registry intended for Internet Figures and bookings from outfits like Dun & Bradstreet along with assigns some sort of letter level to each and every visitor. An employee of the established company who important on such thinggs as pricing facts or views specifics of your supervision team are certain to get a larger grade compared to average web site visitor. Salespeople are able to pursue the particular customers who seem the most probably to buy, either on account of who there’re or in which they clicked on the site. The support starts from 0 a month.
What regarded as a do if folks are leaving my own site without buying?
The beauty belonging to the Web is that it’s not hard to experiment in addition to collect responses. Try creating small adjustments towards your prices, message, and system, and apply your analytics software to determine what makes sense off. If prospects seem that will balk when you ask for his or her credit unit card number, you could potentially try a massive multiplayer new service which is designed to encourage impulse getting. Bill Me personally Later, an organization based inside Timonium, Maryland, delivers instant funding to customers. Bill Me personally Later commonly collects FIFTEEN cents and a 1. YOUR FIVE percent transfer fee upon every great deals and, since you might reckon, bills the buyer later. Finance charges utilize the 9. BEING UNFAITHFUL percent that will 19. NINE percent. This company claims in which customers who develop service shell out 75 p’cent more for every transaction than the usual website’s usual buyer.
The best way important will be my The search engines ranking?
Se rankings are crucial, but they’re not the be-all and also end-all of internet promotion. That’s because google search users tend to be more keen on browsing when compared with buying. Companies could find that some sort of well-placed advertisement converts extra sales than the usual high ranking on google. Nevertheless, there are usually boatloads of search engine optimization consultants, or maybe SEOs, who promise to further improve your field. Caveat emptor: For just about every specialist who can help you reorganize your blog, there’s an enterprise that employs questionable practices that may actually bring about Google for you to demote everyone, while some others perform simply basic Web site design services you could probably complete yourself.
How one can use this site pertaining to customer retention?
Setting up a forum to your customers in your site is a sensible way to cultivate buyer loyalty. TopCoder, a Glastonbury, Connecticut, business that organizes software package coding competitive events, started any forum for the day the item opened pertaining to business, in 2001. The website’s forum websites now sketch tens of millions of page views a year. TopCoder milkbones the website as both a person service channel plus a never-ending target group. Every single announcement, solution, or contest the provider offers has its own forum article, and TopCoder’s staff members often reply to forum threads, some of which are blistering. To setup a forum in your site, check out popular free computer applications like YaBB, Vanilla, in addition to phpBB. Forum-Software. org delivers a technical rundown of the products.
We’re a calgary web design firm specializing in developing mind blowings web sites for small businesses. For more tips, please visit us.
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How To Find Information About Your Web Site Traffic
When you have an internet site, and need to know who is visiting it, you will need a web analytics tool. Obviously, you might directly check the log and realize the behavior of users on the internet site. However, if you will find a lot of records to read through, it can be a challenging process. A web site analytics tool can be a ideal piece of software that will give you the regular reports about who is going to your website and how many times. You however have to know, how to use this utility effectively. Following is the explanation of the same.
To start with, you should collect the data. When you have an internet analytics tool installed, it may already be doing the stuff for you. You should include all aspects of your website that collect information. Such aspects include CGI logs, Web logs, forms, and also other types of information that your web page generates.
When you have effectively collected the data, it has to be transformed. It can be a tedious task to review the internet logs personally. You would therefore have to transform the available information into an simply understandable format which can be manipulated. Most of the web analytics tools do that functionality also. However, certain non-web log formatted data like CGI may need you need to do the conversion.
Now that you’ve got all of the information available to you, in an easy to understand format; you have to start your analysis. This should be the most interesting part of your online statistics task. What you need to be looking for is the trend in your web traffic. Following are some of the points to figure out the trend:
Is there a specific time when a lot of your visitors visit your website? Which are the most frequented web pages of your web site? How many websites does a typical visitor view before quitting yuor web blog? On an average, how much time do any visitors stay at the internet site? Does your page views come from the major search engines? What are the most common websites that many of visitors exit your internet site from? Who’s linked up to yuor web blog?
When you have finished the analysis of your blog, you need to asses the reports and set new bench marks for the improvement. You need to make action plans and execute them nicely. You may want to provide much more business ads for your hot webpages, and promote the webpages that are not very frequently viewed. Determine the weak things and boost upon them. Your aim should be to make the most of your strong points, and improve for the weak ones.
Your potential visitors have to know what updates you have made to your website. Unless they are aware of the changes, your hard work would go in vain. This certainly needs the marketing of your blog, highlighting the newly made updates, to attract the visitors.
You would need to repeat the above discussed process on regular basis. This process is an constant workout that you must do always.
If you are interested in more information, the Author shares the Auto site. This article was written by the business marketer at Car Audio, he is using the techniques you learned in this article. The company Powernetshop.at is bigger stereo retailer in the Internet with his Autoradio sites.
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Totally free and Revolutionary Internet site Analytics Instruments
Numerous folks feel of free internet analytics in phrases of Yahoo and google Analytics, properly, this is understandable provided the large identify that Yahoo is. Unknown to several, there are quite a few web analytics equipment out there that are totally free and extremely revolutionary. These internet stats tools assess everything from actual-time visitor monitoring, to research engine visitors and person conduct. In this write-up I convey you ten such instruments.
Snoop
This instrument offers genuine-time customer monitoring. The program streams the page-to-page exercise of guests straight to your desktop. Sophisticated features consist of audible event triggering and title tag integration.
Reinvigorate
This tool provides gives genuine-time stat tracking and can alert you when a visitor performs a certain motion on your internet site. It also functions warmth map know-how that lets you see wherever visitors are clicking.
Clicky
Like Snoop Clicky prides itself on supplying genuine time analytics. The UI is quite intuitive and purposeful, and there is also a dedicated iPhone version.
Piwik
Program is open supply and built on PHP and MySQL platform. To use it, you have to install it on your very own server, a easy process that only normally requires 5 minutes.
Yahoo! Net Analytics
Yahoo! Net Analytics is a free of charge complete featured enterprise analytics answer with effective and flexible dashboards, segmentation tools, and campaign management functions.
Determine Map
This instrument is aimed at offering free of charge and straightforward-to-understand internet stats for bloggers. At the moment the web site is closed to new accounts but you can enter your e-mail for long term observe. It’s owned by Yahoo and google and some of its engineering was ported to Search engines Analytics.
CrazyEgg
CrazyEgg provides the capability to track, consider, and optimize your website based on in which your visitors click. Heatmaps and overlays swiftly supply viewpoint into person conduct and routines.
FeedBurner
Like the title suggests this instrument is tailor-made to blogs. It supplies In-depth feed data and common website stats in a slick, intuitive interface. It’s now owned by Google.
103bees
103bees is a true-time research motor examination and stats software. It is highly centered on pure search engine site visitors and the analysis of key phrases and phrases for Search engine optimization functions.
Woopra
Hilarious brand huh! Woopra claims to be the world’s most extensive, information wealthy, straightforward to use, actual-time Internet monitoring and evaluation software. Judging by the good quality of it’s user interface, they may possibly be proper.
Enquisite
Enquisite is centered specifically on incoming research motor and PPC targeted traffic. It offers in-depth figures which include page position, landing pages, and distinct geographic data.
Wp.com Statistics
If your site runs on WordPress and you’re not crazy about becoming overcome with as well several characteristics, then WordPress.com Statistics might be appropriate for you.
FireStats
FireStats doesn’t function a whole lot of fancy graphs and charts, but some might find this refreshing.
GoingUp
With an AJAX-wealthy interface, GoingUp! combines effective internet-analytics with prime notch Search engine optimisation tools.
Weblog Tracker
Weblog Tracker is a light fat analytics software for blogs.
Mint
Properly, Mint isn’t precisely totally free. However, for only a flat charge of dollars and contemplating all of it’s characteristics, it may well as well be free.
Google Analytics
Search engines Analytics is probably the most common no cost analytics tool obtainable. One particular of my favourite functions is it’s custom reporting.More info of Website Development Articles
Author Bio
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Do you need help enabling Yahoo Web Analytics in your Yahoo Store? Learn how easy it is step-by-step. Need help learning your way around the Yahoo Store? Visit www.1choice4yourstore.com for free e-books, classes, and videos.
How To Analyse Web Site Traffic
Now that you’ve got a web site up you want to know who’s visiting it, right? Well, looking at Web logs is one thing that many Web administrators do and it’s recommended for getting a much better sense of what your viewers are doing on your web page and what they’re looking for. But, unless web site is getting 2 hits every day, it can be quickly overwhelming to review pages and pages of logs. So you need to possess a program for reviewing your Web analytics so that you can make the most out of your analysis.
To start with, you have to collect the information. When you have a web analytics tool added, it may already be doing the stuff for yourself. You need to include every aspect of your website that collect information. Such aspects include CGI logs, Web logs, forms, along with other types of information that your web site generates.The successfully collected information now must be transformed. Which is a massive task to review the log file manually. You are therefore needed to transform the available data into user-friendly data that may be manipulated at ease. You analytics tool will do this functionality also. When you have no web log formatted files, such as CGI; your analytic tool may not help.
With the collected and changed information, you can easily proceed along with your analysis today. This is arguably probably the most interesting a part of your website analysis campaign. You need to identify a trend in the traffic flow. Following points would assist you to do just the same.
Does your traffic flow raise at a specific time? Which websites get visited often? What number of pages does an average website visitor check out? How long does your website visitor stay at the site? Simply how much visitors are you able to tap into engines like google. Which pages act as exit points for your visitors? What exactly are your inbound links?
Turn Those Experience – When you’ve completed analysis on your blog, you should develop a plan of action depending on how you are going to increase your web page. For example, if you find a very popular entry web page that you were unaware of, you might consider adding more links to other documents on your blog from that page. Or when you note that many of your customers get to your home page and then leave, you realize you should hold some focus groups to determine what’s wrong with that page and improve it.
Motivate Your Readers – Making modifications to your Homepage should be a continuing thing, along with your modifications should always be interesting both to you and to your viewers. When you probably know how you are going to change your web page depending on your Web analytics, then you should put your strategy into action.
Last but not least, Collect Your Data Once again – Web analytics can be an on-going procedure. When you’ve made a change, start tracking it inside your Web logs and find out your Web analytics again.
If you are interested in more information, the Author shares the Auto site. This article was written by the business marketer at Car Audio, he is using the techniques you learned in this article. The company Powernetshop.at is bigger stereo retailer in the Internet with his Autoradio sites.
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Google Analytics tools for show full information about site
Google Analytics (GA) is a free service offered by Google that generates detailed statistics about the visitors to a website. Its main highlight is that the product is aimed at marketers as opposed to webmasters and technologists from which the industry of web analytics originally grew. It is the most widely used website statistics service, currently in use at around 57% of the 10,000 most popular websites.
GA can track visitors from all referrers, including search engines, display advertising, pay-per-click networks, email marketing and digital collateral such as links within PDF documents.
Integrated with AdWords, SEO India users can review online campaigns by tracking landing page quality and conversions (goals). Goals might include sales, lead generation, viewing a specific page, or downloading a particular file. These can also be monetized. By using GA, marketers can determine which ads are performing, and which are not, providing the information to optimise or cull campaigns.
GA’s approach is to show high level dashboard-type data for the casual user, and more in-depth data further into the report set. Through the use of GA analysis, poor performing pages can be identified using techniques such as funnel visualization, where visitors came from (referrers), how long they stayed and their geographical position. It also provides more advanced features, including custom visitor segmentation.
Users can officially add up to 50 site profiles. Each profile generally corresponds to one website. It is limited to sites which have a traffic of fewer than 5 million pageviews per month (roughly 2 pageviews per second), SEO India unless the site is linked to an AdWords campaign.
Google Analytics is implemented by including what is known as a “page tag”. This is referred to as the Google Analytics Tracking Code (GATC) and is a hidden snippet of JavaScript code that the user adds onto every page of his or her website. This code acts as a beacon, collecting private visitor data and sending it back to Google data collection servers for processing. Data processing takes place hourly, though it can be 3–4 hours in arrears of real time. However, a comment on a web analytics blog from a Google employee indicates that not all data is processed for approximately 12 hours after collection.
To function, the GATC loads a larger file from the Google webserver and then sets variables with the user’s account number. The larger file (currently known as ga.js) is typically 18 KB in size and is only downloaded once at the start of the visit as it will be cached throughout the session. SEO India As all websites that implement GA with the ga.js code are using the same master file from Google, a visitor that has previously visited any other website with this code implemented, will also have the file cached on their machine. The result is that the page overhead of including the GATC on web pages is kept to a minimum.
In addition to broadcasting information to Google servers, the GATC sets first party cookies on each visitor’s computer. This is used to store anonymous information such as whether the visitor has been to the site before (new or returning visitor), what is the timestamp of the current visit and what was the referrer site or campaign the visitor came from e.g. search engine, keywords, banner, email etc.
High Profile Sites using Google Analytics
Google Analytics is used at 3813, or 38.13%, of the 10,000 most popular websites (as ranked by Alexa Internet) ordered by popularity, as reported by BackendBattles.com
· twitter.com
· myspace.com
· linkedin.com
· dailymotion.com
· answers.com
more information about seo please visit http://wwwseoservice.blogspot.com/
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Monitoring Web Traffic Through Site Analytics Part II
HitBox Professional from Visual Science
At Live2Support, we continuously evaluate web analytics and visitor site analysis systems of both the subscription and downloadable variety. We must admit that it is a real jungle out there with thousands of free and paid products available to assess your visitor traffic. Since Live2Support’s chat software has a large number of in-built traffic analysis tools, we are able to provide reliable comparisons against a functional benchmark.
The web statistics service from Visual Sciences called HitBox Professional is among the more popular solutions being used today. We will tell you about its many features in a moment but first we need to tell you that it is not free. Monthly subscriptions to HitBox Professional start at .67 a month and goes up from there depending on which plan you choose. But before you fish out your credit card, we ask that you first sign up for a fully functional demo version of the service.
It is a good idea to first use the demo version of the subscription service just to make sure this is what you are looking for. Visual Science is strong on customer support and so if you are one of those users who will need help during the initial stages of implementation, we recommend that you consider HitBox Professional seriously.
HitBoxProfessional and its Features
HitBox Professional provides real-time web site analysis. This means that you can watch visitor activity as it takes place on your web site. HitBox Professional is equipped to show you where your site visitors are coming from a search engine results page, web site, directly from a web browser etc. which web pages on your web site they are looking at, and which navigational paths they take through your web site. The program also tracks customer orders, customer behavior and revenue, and accurately identifies the optimal sources of customer acquisition. HitBox Professional enables you to pinpoint which promotion or incentive program on your web site is generating maximum heat.
The end result? Web analytics programs like HitBox Professional can help you devise powerful strategies to increase visitor conversion rates, and in the final analysis, improve the quality of customer service.
Downside
Many users and web masters consider HitBox Professional to be good value for money. Its pricing structure, however, can be misleading. Subscription plans are based on monthly page views and if your page views happen to be higher than the allowed number in your plan and exceed the limit, it costs extra. The extent to which HitBox Professional is page view sensitive is not determined by you but by external factors such as visitor traffic and Hatbox’s interpretation of this data.
Although HitBox Professional touts many advanced-level report generation features such as the ability to send reports to your inbox and the ability to export traffic data to Excel spread sheets, we have to make sure that you aren’t biting off more than you can chew. To eliminate the possibility of feature overkill, you might want to consider first signing up for a trial demo version before you subscribe to the service on a regular basis.
Google analytics
Google Analytics is a service offered by Google and is designed to generate comprehensive site visitor traffic data and statistics about the visitors to your web site. Like most other Google services, Google Analytics is free and is extremely easy to install and use.
Although the intended purpose of Google Analytics is to help web site owners who participate in Google’s PPC programs like AdWords and AdSense with traffic analysis, anyone can use Google Analytics. It provides data on most critical web site traffic issues such as where your site visitors are arriving from, how long they are staying on your site and their geographical origin. If you have used Google Analytics before and feel like commending Google for its elementary and yet highly effective approach to traffic analysis, you might want to hold off. This tool was originally developed by Urchin Software Corporation and was subsequently acquired by Google in April 2005 like You Tube, Jaiku, Blogger, Adaptive Path’s Measure Maps and Feedburner. If you happen to be using any type of PPC to increase site traffic and your conversion ratio, Google Analytics is a safe and sure bet for you. This is because its reporting functions are known to be accurate and mostly tally with similar data from other traffic analysis solutions.
Google Analytics allows you to choose from eighty distinct reporting features all of which update in one hour or less. You are allowed to monitor up to fifty web sites although many web masters are able to sneak in a few extra URLs while Google looks the other way.
Downside
With annual revenues of .6 billion and a worldwide full-time employee base of 15,916, it is hard to expect Google to be less than perfect. However, there are programs which can prevent Google Analytics from compiling traffic statistics through overtly vigilant gate keeping. Pop-up blockers like Adblock and computer privacy services like Tor do a great job of keeping Google at bay.
Conclusion
If your web site has either a customer or a content orientation, it makes perfect sense to sign up for a traffic analysis service. From a technical perspective too, this is not a complex task. All you have to do is to paste and embed Java script on to your web pages, upload your updated web pages and activate the site. Just as an aside, we would like you to know that Live2Support too comes with extremely powerful web analytics attributes. All the important features offered by HitBox Professional and Google Analytics are available in Live2Support which gives you the added advantage of getting potent live chat features and web analytics in a single functionally integrated environment. And we provide full-fledged customer support too!
Live2Support Inc.
http://www.live2support.com
Email: newsletter@live2support.com
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Using Goals In Google Analytics To Track How Successful Your Site Is
Within Google Analytics, there is an option to set “goals”, which as the name may suggest, means it is a setting that allows you to view information about when your website has achieved something that you consider to be worthwhile, or, as we call it, achieved a goal. The brilliant thing about the Google Analytics is that you can actually determine what this goal is, meaning if your site needs to show success on many different levels or if you are managing multiple websites, you can set up many goals and then track how well they perform.
So, what could we call a goal?
Whenever our website makes a sale or someone buys something, this could be a goal
When a customer completes an online contact form or requests more information online, this could be a goal
When a visitor spends more than 2 minutes on the site, this could be a goal
When a visitor downloads one of your amazing guides or podcasts, this could be a goal
And the list goes on and on.
The reason why there are so many possible goals is that for every single webmaster or site owner, they will always have different ideas about success and what would be a completed goal. For shop owners it might be sales, for an SEO company it could be a simple contact form enquiry and for an article writer it could be how long the visitor spends on the site, indicating they find the articles interesting and therefore hanging around for a long time.
It really is power to Google that they have given you options to help set many different goals. You can set a goal by the page they land on, how long they spend on the site or pages per visit, meaning that you can pretty much cover all of the types of goals you wish to monitor for all for all of the sites you own. You can even have “funnel settings” which means you can only declare a goal if the user has followed a set route. For example, this could be landing on the home page, viewing your portfolio and then contacting you, which means your funnel has been followed through the route you consider a successful and will therefore be declared a goal.
Setting a goal is really so simple. On your main analytics page, when you log in, click on the EDIT on the right hand side and then click on Add Goal, next to one of the available slots. You just need to then follow the steps and decide what your goal is and how you will be declaring a successful goal has been completed, click the finished button and you will soon start measuring individual levels of success for your website.
Ian Spencer works for Clear Web Services, a SEO Web Optimisation and Web Design company serving the Forest Of Dean, Gloucestershire and South Wales. He has worked in the SEO and Internet Marketing world for many years, and working in partnership with another company has launched the new SEO business. Web Design Gloucester For More Information, please call 01594 835 857 or email info@clearwebservices.com
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Monitoring Web Traffic Through Site Analytics
Do you know who is visiting your web site? Wouldn’t it be great if you also knew where they were coming from, how long they were on your site, and, most importantly, from which page they were exiting your web site and why? Web analytics software and real time web site tracking solutions have now made it possible for web masters as well as for those companies for whom a robust Internet presence is critical to success, to use this form of dynamic data to review performance, correct pitfalls and plan highly successful online marketing strategy. Let us begin by first exploring site tracking and analysis terminology:
Page Views
You have probably noticed this phrase in online marketing brochures where web sites proudly proclaim the large quantum of visitor traffic they have experienced on their sites. A Page View refers to the total views of every page on your web site. A Unique Page View is a page view by a unique person within a twenty-four hour period. Where as page view counts are site specific, unique page views are visitor specific. Both communicate important information about visitor behavior patterns and provide valuable insights into your search engine ranking.
Hits
The reason why there is some confusion about this term is because it emanates from server technology and not from the art and science of visitor tracking and web analytics. A Hit merely refers to the number of information requests received by a hosting server. The number of hits is determined by the number of objects on a page. For example, if your home page has twenty-one objects, your site hosting server will record the page access as twenty-one hits. A word to the wise… It is best to use this statistic cautiously for what it is worth and not to be misled by inflated hit counts when implementing your online marketing plan.
Referrer or Visitor Source
A Referrer or Referring Link also known as the Visitor Source is a page which links to your web site. By looking at your referrers, it is possible to accurately identify the pages from where your site visitors are arriving. Visitors usually arrive from one of these three sources:
· From another web site that has linked to your site
· A search engine results page
· Directly from a browser launch
Referral data is a gold mine of information because it clearly pinpoints the keywords or key phrases being used by searchers to arrive at your web site and the search engines that are sending you the traffic. You can use this data to conduct more targeted and meaningful keyword analysis, refine existing keywords and submit your site to search engines and directories where you are not listed. This data can also be used to further optimize the content of your web pages for improved search engine rankings (SERs).
User Agent
A User Agent is the software that is used by site visitors to access your web site. A User Agent could be a:
· Browser such as Internet Explorer, Mozilla Firefox or Safari
· PHP script pasted on a web page that points to your site
· Search engine spider programmed to index your site
This valuable data can be leveraged to precisely identify the last time a spybot visited your web site to index it. You can also use this data to map traffic trends, spot site abuse and trigger corrective action.
Geographical Location
Many web analytics packages and hosted services provide this information using IP look-up technology. They compile data about the geographical location of site visitors as well as the time of the day during which they visit your web site. You can deploy this data to fine-tune your marketing strategy specially in those regions of the world from where site traffic is below average.
There are still other types of traffic intelligence web analytics systems can provide. They include:
· The length of time a site visitor stayed on your web site
· The URL of the page on which site visitors land and exit your site
· The operating system (Windows XP, Vista etc.) and browser resolution settings on the
monitors of site visitors
Web Analytics and Improved Customer Service
The manner in which you can use web analytics data will depend largely on your site’s functionality and its purpose. For instance, if your site has a customer service orientation and provides live chat support for your customers, web analytics data is critical since it will enable you to further tweak the type and nature of your customer service. This key aspect of the overall customer service delivery process is of paramount importance because customer surveys continue to reveal the general level of dissatisfaction among customers regarding the quality of service on Internet e-transaction sites. According to a Harris Interactive survey conducted in August 2007, nine out of ten customers were unhappy with the type of customer service they received when shopping online. The Harris survey polled 2,430 US consumers aged 18 and older and concluded that most online shopping customers were experiencing significant problems when trying to interact with customer service personnel– a problem that a live chat solution can address and effortlessly remedy.
In the next issue of Live Wire Plus, we will objectively evaluate some of the leading web analytics solutions to help you select the service or product that best meets your needs.
Information in a Box
Web traffic statistics or web stats, as they are commonly referred to, are extremely potent tools used to generate organic data about web site usage. They provide critical information about which web pages on your web site receive maximum traffic. They also generate statistics on the web pages that attract the least amount of site traffic. Site analysis solutions also tell you who is on your site, how long they were on your site, on which page they landed and from where, and finally, from which page they have exited from your web site. Some of the more sophisticated site analytics packages can identify which web browsers are being used by site visitors and which ones should be optimized for improved results. Since these analysis tools compile crucial data on the search engines your visitors are using to arrive on your site and the keywords and key phrases they are typing into search engine search boxes, these tools can go a long way in implementing innovative marketing strategy for your web site or portal. Some can even check for dead links and send error messages.
Live2Support Inc.
http://www.live2support.com
Email: newsletter@live2support.com
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